1st Line IT Engineer 

My client who are based in Kent are seeking 1st Line Engineers to join a busy team and to start as soon as possible  - 

As a 1st Line Engineer you will: 

• Be part of a team of engineers within a busy IT solutions company.
• Perform duties that include ticket support on Helpdesk and hardware maintenance. Such as user setups, software installs, VPN troubleshooting, hosted service issues, email fault finding and mobile device support.
• Have a diligent approach that achieves a long term and cost-effective result for our clients.
• Demonstrate a professional, respectful, and proactive approach to customer service.
• Be keen to learn new technical knowledge and some who is happy to actively engaging with more senior colleagues to expand your skillset.
• Have knowledge of Windows technologies, such as Windows Server and Desktop operating systems.

Key Skills - 

• Windows Server 2003-2019
• Windows Desktop (XP to 10)
• Hosted Desktop and Cloud computing
• General user set up
• Office 365 tenant setup and administration
• Basic networking capabilities 

In return, they offer a competitive salary and benefits package and opportunities for career development and advancement. 

If you are keen to find out more in regards to the position please contact Bayley Colbran on 01892 507136 or Bayley.Colbran@bluepelican.com