• Category:
  • Type: Permanent
  • Salary: Circa £38k base plus pension, healthcare, life assurance and lots more
  • Job Reference: 1718
  • Consultant: colin.doree@bluepelican.com
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Role: Account Manager – Email / Loyalty Marketing
Location
: London offices twice a week typically (near Liverpool Street)
Salary: Circa £38k base plus pension, healthcare, life assurance and lots more

Few global loyalty consultancies are able to claim they have as many clients as this one.

With over 600 firms using their platform to drive customer engagement and loyalty around the  world, this company is somewhat synonymous with defining what ‘good’ looks like in this field.

Chances are you’re already a customer of theirs and you don’t even know it.

The company has a client services function who engage with clients, understanding their loyalty and CRM goals, pulling together strategic roadmaps, plans of action and campaign delivery for those businesses. With oversight of the commercial goals and outcomes as they run the programmes end to end for those firms.

This account management opportunity has arisen with one of their tech industry clients.

That firm is a global giant, and it’s highly likely you’re reading this advert on a piece of tech which benefits from their products.

What you’ll be working on is their global CRM programme which is designed to promote and drive customer loyalty. It’s a principally email driven programme which engages global partners.

The relationship with this client is very well established, having been with the loyalty consultancy for around 15+ years.

What you’ll be handling is the day-to-day client interaction. Taking and shaping briefs, overseeing campaign executions and working on a promotional marketing calendar made up of a quarterly cycle of offers.

This will involve a lot of setting up and monitoring of campaigns, closing them out and reporting back to the client on wins and opportunities for improvements.

Being candid, there’s not a lot of creative scope as the bias of work is on the operational side.

You will report to the Account Director, someone who’s also going to be joining the company soon. They come from a very credible background in loyalty marketing, having worked internationally with a number of major consumer brands.

Plus you will have a really capable Account Executive reporting to you too. Supporting in the day-to-day operations side of campaigns.

Working flexibility

  • You can slide start and finish times around a core 10am - 4pm working hours arrangement (start early, finish early or start late, finish late)
  • You can also adapt your work from office/home set up to suit with personal commitments
  • They also provide a ‘work anywhere’ policy for up to 8 weeks a year
     

Key Experience Needed

  • Agency/Consultancy experience in CRM/Loyalty or email marketing
  • Good level of experience pulling together, measuring and reporting on marketing campaigns
  • Comfortable dealing with clients, shaping briefs, pushing back where necessary and managing expectations
  • Able to handle campaigns and marketing projects end to end confidently

Want to Apply? Here’s how:

You can share your Linkedin profile or email me a CV – it doesn’t have to be up to date, we can work on that once you decide you want to take this forward.

Or, for a chat and more information please contact me on:

Colin Doree
Head of Recruitment, Digital, Data & Marketing
Blue Pelican
colin@bluepelican.com

To learn more about this role, please apply or contact Colin directly on colin.doree@bluepelican.com

How to apply

If this position is of interest please send us your CV here, or you can call Colin Doree direct on to discuss this and other vacancies that may suit.

Colin Doree

Email: colin.doree@bluepelican.com