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Job Title:             CRM Marketing Assistant
             Close to Tunbridge Wells/High Brooms – with remote working
Salary:                  £20,000 to £23,000 (based on experience)
Benefits:             30 days leave (this includes bank holidays), Healthcare, Pension, Staff discount scheme, Gym discounts and more

First thing to clarify before going into the details of what’s on offer here is the working arrangements.

Currently the business, like most, is fully remote. But when they do return to offices, they’ve said it’s likely only going to need a couple of days a week for meetings and such. Otherwise, they’ve embraced the home working revolution.

But it’s important to also recognise, this is very much a role with a lot of training and development opportunities ahead of it, so it’s likely for a period you will be required to attend the office to get training up to a level where you’re confident of being able to tackle tasks at home.

So what about the role?

What you’ve landed on is a decent job with prospects, a ton of training and learning opportunity and a firm with a brilliant pedigree, who’s looking for someone with the right attitude and keen-ness to learn, and who wants grow a career in CRM and customer marketing.

The firm we’re talking about here is a full-blooded, digital first, ecommerce organisation within the retail sector. With an international presence across the EMEA region.

You’ll be joining their digital marketing function, it’s a team of around 60 people. The CRM team itself is currently 4 people.

You’ll be working for a dot com success story. A business who’s successfully made the transition from bricks and mortar store operations to international digital economy market leader in this sector.

You’ll become part of a team who handle the strategy and execution of a sophisticated customer marketing programme which covers multiple international territories. Your remit will include helping to design and deliver these campaigns via email marketing.

Leveraging an understanding of customer behaviour through data insight, transforming it into targeted loyalty and retention activity. One which helps drive the trading calendar as well as build on marketing automation capabilities and trigger-based communications, enhancing customer engagement and driving repeat purchase.

The business operates in more than a hundred countries, so the email programme is a big deal, driving substantial revenue.

You’ll be working on projects end-to-end with in-house design, content, customer experience and retention marketing functions to deliver a high standard email programme.

If you’re looking to hone your career in direct marketing, you will get real benefit becoming a part of their family. The scale and sophistication of their programme will give you what you expect of a big London firm, but without the down sides of the commute time or cost.

The Company

It’s very much a family environment with a very diverse team. They’ve been around a long time too, originating from a high-street operation who made the move to digital pure play quite some time ago.

So you’re going to be joining a very inclusive and progressive firm. One who’s also done really well over the last year commercially. Who happen to also take professional growth very seriously and invest well into their people to support progression.

So if all this ticks boxes for you and you’d be interested in knowing more, why not apply today?


  • Degree calibre education
  • Some experience in e-commerce and email marketing would be beneficial. This could have been gained through a placement year, or internship
  • Prior knowledge of an ESP platform is beneficial, but you will need to be open minded to learning a new one
  • Good knowledge of how to leverage data to inform marketing decisions – namely on targeting decisions and segmentations
  • Really keen to learn and hungry to develop your career within digital marketing
  • Must be able to live and work in the UK unrestricted.

To Apply

You can share your Linkedin profile or email a CV across.

Or, for more information please contact me on:

Colin Doree
Head of Recruitment, Digital, Data & Marketing
Blue Pelican
01892 507100

Every application will receive a response.


To learn more about this role, please apply or contact Colin directly on

How to apply

If this position is of interest please send us your CV here, or you can call Colin Doree direct on to discuss this and other vacancies that may suit.

Colin Doree