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Customer Insight Analyst

  • Global Loyalty Agency
  • Impressive client rosta
  • Training on Python & R available; advanced analytics and data science projects



This role sits within a team of Analysts and is reporting into the Head of Analytics. 


There is huge opportunity for personal growth from a technical perspective as well as working with clients from multiple industries.


Currently they use SQL predominantly for all their analytics, which is centred around loyalty and CRM, but are also employing R and Python for more advanced predictive analytics and modelling work. And the latter is something they are working on growing with their clients, with projects coming in already, there is potential for much more work in this area, plus you will work closely with their established Data Science team. So ideally you will already have experience with one of these tools, but SAS would be considered as an alternative. 

Additionally they also use Tableau for data visualisation so some experience with this or a similar tool is required, plus they have recently brought on board Alteryx for automation and analysis (you can also use this for modelling).  You will bring data insights to life for your clients, telling the story behind the statistics and reams of Big Data.

And as with any small team, you will have huge client exposure, working with global leisure client as well as other fashion, retail and automotive clients, so you need to be client facing and autonomous - as great freedom will be awarded to this individual! 



Salary:                  £30k - £40k

Location:             London




  • Educated to degree level in a numerate subject; Mathematics, Statistics, Economics, Chemistry, Physics, Machine Learning, Computer Science
  • Strong hands on experience with SQL/Tableau/Alteryx/Python/R, SAS or equivalent
  • Passion for current trends in analytics/data science/Big Data
  • Track record in working on commercially-impactful analytical projects
  • Ability to ‘tell the story’ behind the day and deliver impactful and actionable customer insights
  • Strong communicator and client-friendly
  • Proven commercial analytical experience in Loyalty, CRM or similar




For further information or to apply please contact:

Kate McDermott
Managing Consultant – Blue Pelican Marketing

01892 507129


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How to apply

If this position is of interest please send us your CV here, or you can call Kate McDermott direct on to discuss this and other vacancies that may suit.

Kate McDermott