Debt Recovery Assistant
Kent

This high-performing Kent law firm has found themselves placed within The Lawyer’s 200, as well as being recognised within some of the country’s other leading legal bodies, including Chambers and the Legal 500. With a strong commitment to both clients and staff, it is easy to see why members of staff at this firm tend to happily stay with the firm for an extensive amount of time. With many opportunities for team building and progression, this firm is a great place to progress your career within the legal sector and learn from some leading individuals in law. Due to this firm’s outstanding workload and range of clients, they are well recognised not only across the South East, but across the country.

This role is perfect for an individual looking to make a career change into a professional services environment or someone with similar previous experience. All training will be given in the role, all that is needed is quality communication skills and confidence. This team is ever growing as they represent some of the biggest financial organisations across the UK and globally. The central duties of this role include, but are not limited to:

• Taking on over the phone debt collections
• Assisting individuals in devising a plan to reduce and pay-back their debt
• Researching individual cases in order to provide the best targeted advice
• Being responsible for a caseload of debt recovery cases
• Ensuring adherence to regulations
• Contribution in team meetings and development

A large majority of this role is based around telephone communication, with the remainder being research and administration work. Due to the nature of the work, the successful individual for this position much be robust, yet compassionate.

Important points:

• The successful candidate must have received a minimum of 5 GCSEs from A*- C grade and these must include English and Mathematics
• This team run on a rotating shift basis, due to the service being open 8am – 6pm Monday to Friday – therefore the shifts run from 8am-4pm and 10am-6pm
• This is a full-time, permanent position
• The salary for this role is £19,979 with a performance-based discretionary bonus of up to £9,000 per annum, which is paid quarterly

The benefits of this role include, but are not limited to:

• Up to 26 days of annual leave per year
• Private medical
• Income replacement scheme
• Staff discounts
• Social events