Role:                     Head of UX, UI and Digital Experience
Location:             Principally home based, with meetings in London once a month
Salary:                  Up to £75,000 basic
Benefits:             Good performance based bonus, pension, 25 days leave plus lots more.

Is your Linkedin feed full of people asking for your view on whether a call to action should be below an image, or fixed in the top right hand corner?

Do you find yourself being compelled to click ‘yes’ on websites which ask for your feedback about your experience today?

Do you not only have a knowledge and experience backed understanding of how to effectively dissect and explain the issues. But can also put forward and deliver solutions which actually fix them?

If this sounds like you, we’ve a real treat in store.

With this one you’re not picking up on other’s mistakes. Instead you’re helping to create from scratch. Going beyond just UX and UI, research and design. Looking more at the holistic bigger picture and how that tracks into overall experience and service design for user’s digital journeys.

This is a brand new gamified digital loyalty platform (app and website) which is due for launch early next year, and is currently in the throws of establishing the MVP.

They’ve an agency delivering the build, and you will take over this relationship to guide and direct the apps delivery to market. Working closely with the head of product on the features roadmap. Prioritising what journeys need building, when. Overseeing each Sprint, and ensuring they deliver what’s needed, and achieve an intuitive, simple and high quality experience for the user.

Your primary focus will be the app itself. But once most of the heavy lifting is delivered for this, your field of view will grow to consider other digital channels, looking at the customer and business as a whole. Identifying and prioritising customer pain points and problems. Turning it into a roadmap to deliver against and continuously raise the bar for what good looks like in terms of digital experience for the customer.

About the business

It’s a pre-live start-up, looking to launch a loyalty and rewards based digital platform targeting the national animal lovers.

They’re backed by an internationally established private equity firm. One which holds multiple established brands with sizable customer bases in its stable. Some of these brands hold synergy with this proposition, and so there’s significant opportunity to achieve scale quickly at launch, as well as build brand recognition through this, and is the reason why this opportunity represents such an exciting premise.

If you love your pets and really like the idea of joining a business at the start of their journey, wanting to help them create something really special. Why not apply today to find out more?

KEY EXPERIENCE

• You’ve worked on service based apps, or apps targeting a Millennial type audience before
• Good depth of knowledge and experience across both UX and UI
• Have a good track record in shaping digital service design and experience across journeys
• Interested in building your own team
• Hands-on design expert, able to utilise user research effectively to create great experiences for users
• Comfortable working in start-up type environments where you just need to dig in and deliver. As well as able to do big picture thinking and strategy too
• A real love for animals will be a big plus

Want to Apply? Here’s how:

 You can share your Linkedin profile or email me a CV – it doesn’t have to be up to date, we can work on that once you decide you want to take this forward.

Or, for a chat and more information please contact me on:

Max Tullis-Turner
Practice Lead, Digital
Blue Pelican
01892 507130
max@bluepelican.com

Every application will receive a response.