Service Transformation Strategic Partner Location: UK Category: Project Consultant Type: Contract Job Reference: 2400 Apply Job Title: Service Transformation Strategic Partner (Public Sector) Location: Hybrid, travel within the UK may be required Job Type: Contract Contract Length: Approx 3 months Start Date: Immediate / ASAP About the Role Blue Pelican Consulting is proud to be partnering with a government department in their drive for efficiency and public service innovation. We are seeking a Service Transformation Strategic Partner to lead a major Services Workstream as part of their ambitious Government Efficiencies and Change Programme. This is a senior-level consulting engagement ideal for transformation leaders with a proven ability to bridge strategy and execution, influence at C-suite level, and deliver measurable impact in complex organisations. Key Responsibilities Work directly with the Chief Operating Officer and senior government leaders to mobilise and lead the Services Workstream. Identify, evaluate, and initiate 3–5 high-impact service transformation opportunities. Develop robust business cases and detailed roadmaps to enable scalable transformation across departments. Use cutting-edge technologies and innovative service delivery models—including generative AI—to reimagine public services. Collaborate across Government Departments, Boards, and Offices to shape a unified transformation strategy. Align transformation initiatives with key projects such as the development of a Digital Processing Centre. Guide leadership conversations to define each Department’s efficiency ambitions and constraints. Document outputs and integrate with broader programme performance scorecards. Key Deliverables Prioritised longlist and shortlist of service transformation opportunities Fully costed business cases with quantified benefits Implementation-ready delivery roadmaps Integrated, department-level transformation plans Stakeholder engagement and leadership briefings Required Experience Minimum 7–10 years of experience in service transformation or strategic consulting Demonstrable success in leading public or private sector efficiency programmes Deep understanding of service delivery models and change methodologies Excellent stakeholder engagement, able to operate credibly with executive teams Experience in rapidly mobilising cross-functional programmes at pace Knowledge of public sector governance Why Apply? Work on a highly visible government transformation initiative Influence major improvements in how public services are delivered Partner directly with executive-level decision-makers Opportunity to embed innovative technologies and delivery models Flexible hybrid working model Apply now to be part of a mission-driven transformation that will shape public services for the future. 🔹 For more information or to submit your interest, apply today or contact Blue Pelican Consulting.